Professional Certificate in AI Customer Success

-- viewing now

Professional Certificate in AI Customer Success is designed for professionals eager to excel in the rapidly evolving landscape of artificial intelligence. This program equips you with essential skills to enhance customer engagement and drive satisfaction through AI-driven solutions.

4.0
Based on 5,330 reviews

2,947+

Students enrolled

GBP £ 149

GBP £ 215

Save 44% with our special offer

Start Now

About this course

Learn how to leverage AI technologies to optimize customer journeys, improve service delivery, and foster lasting relationships. Ideal for customer success managers, business analysts, and tech-savvy professionals, this certificate will set you apart in the competitive job market. Take the first step towards mastering AI in customer success! Explore more about our program today!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Understanding AI and Machine Learning in Customer Success
• Building Effective Customer Relationships with AI Tools
• Data-Driven Decision Making for Customer Success
• Implementing AI Solutions for Customer Support
• Measuring and Analyzing Customer Engagement Metrics
• Designing Customer Success Strategies with AI Insights
• Leveraging AI for Personalization and Customer Experience
• Ethical Considerations in AI Customer Interactions
• Future Trends in AI and Customer Success Management
• Case Studies in Successful AI Implementations for Customers

Career path

AI Customer Success Manager

Responsible for ensuring customer satisfaction and success with AI solutions, fostering long-term relationships.

AI Solutions Consultant

Advises clients on implementing AI technologies tailored to their business needs, enhancing operational efficiency.

Customer Success Analyst

Analyzes customer data to improve engagement strategies and drive product adoption in AI services.

Technical Support Engineer - AI

Provides technical assistance and resolves issues related to AI products, ensuring smooth customer experiences.

Product Manager - AI Solutions

Oversees the development and rollout of AI products, ensuring they meet customer requirements and market trends.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £149
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £99
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN AI CUSTOMER SUCCESS
is awarded to
Learner Name
who has completed a programme at
London School of Planning and Management (LSPM)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
}
SSB Logo

4.8
New Enrollment
View Course